77jy Privacy Policy — How We Handle Your Data
Your privacy matters to us. This policy explains exactly what personal information 77jy collects, why we need it, and how we keep it secure.
Privacy at a Glance
The full legal text of this Privacy Policy appears in the sections below. The six summary cards here give you a quick overview of the most important points every 77jy player should know before reading the complete document.
SSL Protected
All data in transit is encrypted using SSL. Your account and payment data is never sent unprotected.
Never Sold
We do not sell, rent or trade your personal data to third-party marketers under any circumstances.
Your Control
You may request access to, correction of, or deletion of your personal data at any time by contacting support.
Right to Erasure
Subject to legal retention obligations, you may request permanent deletion of your personal data.
Cookies Used
77jy uses essential and analytics cookies to operate the platform and improve your experience.
Contact Us
Privacy questions can be sent to [email protected]. We aim to respond within 5 business days.
1. Who We Are
This Privacy Policy is issued by 77jy ("77jy", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://77jy.bio. This policy applies to all personal data processed in connection with your use of the 77jy website, mobile platform, customer support channels, and any related services.
77jy is committed to protecting the privacy and security of our players. We process personal data only to the extent necessary to operate the platform lawfully, deliver the services you have requested, meet our legal obligations, and protect the integrity of the platform. This policy explains what data we collect, why we collect it, how long we keep it, who we may share it with, and what your rights are in relation to your personal data.
2. Information We Collect
77jy collects personal data from you in several ways: directly when you register an account or contact support, automatically when you use the platform, and from payment providers when you make a deposit or withdrawal. The categories of personal data we collect are set out below.
3. How We Use Your Information
77jy uses the personal data we collect only for lawful purposes that are necessary to operate the platform and deliver our services. We do not use your data for purposes incompatible with those stated below, and we do not sell your data to third parties. Specifically, we use your personal data for the following purposes:
- To create and manage your player account, verify your identity, and process your registration.
- To process deposits and withdrawals, including communicating with payment service providers such as bKash, Nagad and Rocket to complete transactions.
- To comply with our anti-money laundering (AML) and Know Your Customer (KYC) obligations, including verifying that you meet the eligibility requirements to use the platform.
- To provide responsible gaming tools and to monitor gaming behaviour for signs of problem gambling, in accordance with our responsible gaming obligations.
- To send you transactional communications relating to your account, such as deposit confirmations, withdrawal notifications, and security alerts.
- To improve the platform's performance, user experience and security through aggregated analysis of usage data and technical logs.
We will only send you promotional communications (such as bonus offers, seasonal promotions, or new game announcements) where you have opted in to receive them. You may opt out of promotional communications at any time by contacting our support team.
4. Legal Basis for Processing
77jy processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being used:
- Contract performance: processing is necessary to enter into or perform our contract with you, including operating your account and processing transactions.
- Legal obligation: processing is necessary for compliance with AML, KYC, tax reporting, and other legal obligations applicable to 77jy as a platform operator.
- Legitimate interests: processing is necessary for 77jy's legitimate interests in preventing fraud, ensuring platform security, and improving our services, where those interests are not overridden by your rights.
- Consent: for promotional communications and non-essential cookies, processing is based on your express consent, which you may withdraw at any time.
5. Payment Data and Financial Information
When you make a deposit or withdrawal on the 77jy platform, your transaction is processed through a payment service provider (such as bKash, Nagad, Rocket, Upay, Visa or Mastercard). 77jy receives a transaction confirmation and a payment method identifier (such as your registered mobile banking number) to match the transaction to your account. We do not receive or store your full mobile banking PIN, card number, or card security code — these are handled directly by the respective payment service provider using their own security infrastructure.
Transaction records are retained by 77jy for the period required by applicable financial regulations and anti-money laundering laws. This retention period is typically a minimum of 5 years from the date of the transaction, regardless of whether your account remains active. These records may be disclosed to regulatory or law enforcement authorities where required by law.
6. Sharing Your Information
77jy does not sell, rent, or trade your personal data to third-party marketers. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
- Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard): we share the minimum information required to process your deposits and withdrawals securely.
- Identity verification and KYC service providers: we may use third-party verification services to confirm your identity and age. These providers process your identity document data under strict confidentiality agreements.
- Regulatory and law enforcement authorities: we may be required by law to disclose your personal data to government bodies, regulators, or law enforcement agencies, including in connection with AML investigations.
- Technology and infrastructure providers: hosting, platform infrastructure, and fraud detection services that process data on our behalf under data processing agreements that require them to maintain confidentiality and security standards equivalent to our own.
When 77jy shares data with third-party service providers, those providers are contractually obligated to process data only for the specified purpose, to keep it confidential, and to implement appropriate technical and organisational security measures. We remain responsible for the handling of your data by these providers.
7. Cookies and Tracking Technologies
The 77jy platform uses cookies and similar tracking technologies to operate essential platform functionality, maintain your session, and understand how players use the platform. The table below describes the categories of cookies we use.
You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features. Clearing your browser cookies will log you out of your 77jy session and may reset your stored preferences.
8. Data Retention
77jy retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply: account data is retained for the lifetime of your account and for a minimum of 5 years following account closure; financial and transaction records are retained for a minimum of 5 years from the date of the transaction to comply with anti-money laundering regulations; KYC identity documents are retained for the period required by applicable law, typically 5 years following the end of the business relationship; technical and usage logs are retained for up to 12 months from collection unless a longer period is required for fraud or security investigation purposes.
When your personal data is no longer required for any of the above purposes and no legal obligation requires its continued retention, 77jy will securely delete or irreversibly anonymise it. If you request deletion of your account and personal data, we will action that request subject to any mandatory retention obligations that prevent full deletion at that time.
9. Your Rights
As a player on the 77jy platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within a reasonable timeframe and in any event within 30 days of receipt.
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Right of Access
You have the right to request a copy of the personal data 77jy holds about you, together with information about how it is being used.
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Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
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Right to Erasure
You may request that we delete your personal data. This right is subject to our legal obligations to retain certain data — for example, financial and KYC records that we are required by law to keep.
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Right to Object
You have the right to object to the processing of your personal data where that processing is based on 77jy's legitimate interests. You may also withdraw consent for processing based on consent at any time.
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Right to Data Portability
Where we process your data by automated means on the basis of contract or consent, you have the right to receive a structured, machine-readable copy of that data for the purpose of transferring it to another service.
To exercise any of the rights listed above, please email [email protected] with the subject line "Data Rights Request" and a description of your request. We may ask you to verify your identity before processing your request. We will not charge a fee for handling your request in ordinary circumstances.
10. Security
77jy implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption for all data transmitted between your device and the 77jy platform, access controls that restrict internal access to personal data to authorised personnel only, regular security assessments and vulnerability testing of platform infrastructure, and secure storage of all data with access logging and monitoring.
While 77jy takes reasonable steps to protect your data, no online platform can guarantee absolute security. If you believe your account has been compromised, please contact our support team immediately at [email protected] so that we can take appropriate action, including suspending your account pending investigation if necessary.
11. Children and Minors
The 77jy platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on 77jy, please notify us immediately at [email protected].
12. Changes to This Privacy Policy
77jy may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this policy, we will update the "Last updated" date displayed at the top of this page. Where a change materially affects your rights or the way we handle your data, we will endeavour to notify you via the contact information held on your account before the change takes effect.
Your continued use of the 77jy platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you may request account closure by contacting [email protected] before the change takes effect.
Have a Privacy Question?
Our support team is available around the clock to help with any privacy-related queries. You can also visit our FAQ for quick answers, or read our Terms and Conditions for full platform rules.
Visit Our FAQ Read Terms & ConditionsFor all data and privacy requests, email us at [email protected]